As mentioned in our previous communication the original TITAN® platform will be switched off at midnight on 28 August 2019.
Clients will now need to make use of the manual inspection process from 29 August 2019 until TITAN 2.0® goes live in October 2019.
This grace period has been provisioned in order to allow the PPECB the time to clear out the current TITAN® system and allow for smooth running to the end of current citrus season. Furthermore, this time can be utilised by software vendors to prepare their systems and train pack house staff.
The PPECB offers its ongoing support to clients and below are the contact details of our TITAN 2.0® support staff for your reference. Please feel free to contact them with any concerns or questions.
Support Services Contact Details
Gauteng, Nelspruit, Tzaneen
Clement Chiloane / Cell 083 459 6245 / Email ClementC@ppecb.com
Robertson/Hex, Grabouw, Eastern Cape, Durban
Surina Nel / Cell 084 382 0279 / SurinaN@ppecb.com
Citrusdal/Lower Orange River, Paarl, Ceres
Marius de Klerk / Cell 082 462 0745 / MariusD@ppecb.com
We trust that you share our enthusiasm for the launch of TITAN 2.0® and look forward to the streamlined process the application is sure to offer. We would like to assure you that every attempt will be made to ensure there is minimal disruption to services during the change-over period.