In line with their commitment to quality, the PPECB is proud to announce that it is certified as an ISO 9001:2008 Quality Management Standard compliant organisation.
ISO 9001: 2008, developed and published by ISO (International Organisation of Standardisation), is recognised by organisations worldwide as a quality management standard which provides principles for organisations aimed at ensuring customers receive consistently high quality products and services. The standard is also used by external parties, such as SABS to assess the organisation’s ability to meet statutory and regulatory requirements applicable to the organisation’s mandate.
Vital elements of ISO 9001:2008 includes strong customer focus, the process approach and continuous development and review, principles that the PPECB highly values. Being certified as ISO 9001: 2008 compliant indicates that the PPECB has the quality systems in place to provide the foundation to better customer satisfaction, staff motivation and continual improvement.
The certification comes after a comprehensive quality and document management system was implemented within the organisation over a two year period. As part of this process all policies, practices and procedures of the PPECB were reviewed in order to ensure consistent quality in the services provided to customers.
Attaining ISO 9001:2008 certification involved a rigorous self-evaluation process during which time the PPECB comprehensively assessed its quality system and procedures. The company’s work was then validated through an audit conducted by an external, accredited organisation. To maintain its certification, the PPECB has committed to continuously assess its quality management systems and processes and undergo follow-up audits annually.
“Achieving ISO 9001:2008 certification reflects the PPECB’s dedication to providing quality services to clients and stakeholders. As South Africa’s official export certification agency for perishable products, our core focus is quality assurance, a principle which permeates every facet of our business. It is only by providing consistent quality inspection services that we are able to assist in reducing risk for producers and exporters and ultimately assist South African suppliers to provide high quality produce able to compete in the international marketplace. Being ISO certified means our customers can have confidence that the PPECB is committed to quality and outstanding customer service.” said Lucien Jansen, Chief Executive Officer.